Open to opportunities

Jennifer Novoa
Enterprise Systems
& Data Conversion

Sr. Analyst specializing in ERP implementations, data migration, and analytics across SaaS platforms. I turn complex system modernizations into clean, validated, production-ready data.

8+
Years Experience
6
ERP Platforms
38K+
Largest Org Supported
500+
Employees Migrated
Enterprise systems professional with a passion for clean data.

I specialize in the work that makes system modernization succeed: data mapping, cleansing, reconciliation, validation, and go-live execution. Most recently, I led an enterprise-wide UKG-to-Workday migration — owning data conversion for 500+ employees across Core HCM, Payroll, Benefits, and Time Tracking.

Prior to that, I designed enterprise reporting solutions — calculated fields, composite reports, matrix reports, and KPI dashboards — supporting data-driven decision-making for organizations up to 38,000 employees.

Currently pursuing CompTIA Security+ and expanding into identity & access management, where my expertise in enterprise systems and role-based access control design creates a natural bridge.

Bilingual: English & Spanish

SaaS / ERP Platforms
Workday · UKG Pro · Oracle HCM · PeopleSoft · SAP · ADP
Analytics & BI
SQL · Power BI · Workday Reporting · SSIS · KPI Dashboards
Data Conversion
ETL · Data Mapping · Reconciliation · Validation · EIB · Core Connectors
Integration & Tools
SFTP · Oracle SQL Developer · Advanced Excel · ServiceNow
Methodology
SDLC · Business Process Mapping · UAT · Regression Testing · Change Mgmt
Security (Building)
CompTIA Security+ · Microsoft SC-300 · RBAC Design · Access Reviews
Career Timeline
8+ years of progressive experience across enterprise systems, data conversion, and analytics.
Sr. Analyst — ERP Data Conversion & Implementation @ BARK
Jun 2025 — PresentContract
  • Led enterprise-wide ERP data conversion from UKG to Workday HCM for 500+ employees
  • Managed data mapping, security design, payroll configuration, and vendor integrations
  • Coordinated cross-functional teams (HR, IT, Finance) throughout the SDLC
Sr. Analyst — Analytics & Reporting @ Independence Blue Cross
Jan 2025 — Jun 2025Contract
  • Generated enterprise reports using calculated fields, matrix reports, and composite reports
  • Maintained data integrity through quality queries and data cleansing across systems
HRIS Specialist — System Migration & Data Conversion @ David Yurman
Nov 2022 — Jan 2025Full-time
  • Led data conversion for PeopleSoft HCM to Oracle Cloud/Workday migration
  • Managed system configurations, data mapping, and third-party integrations
HRIS Analyst @ Theory
Jan 2022 — Oct 2022Contract
  • Performance management reporting and compensation cycle QA
HR Generalist / Planning Analyst @ Samsung
May 2021 — Dec 2021Contract
  • Workday HCM configuration, auditing, and DE&I/compensation reporting
Global Field Coordinator — ERP Conversion @ LivePerson
Dec 2018 — May 2021Full-time
  • Coordinated enterprise SAP-to-Workday data conversion across global offices
Executive Assistant / HR Coordinator @ MetLife
May 2015 — Dec 2018Full-time
  • Full-cycle HR operations for 38,000-employee enterprise
◆ Concurrent Project-Based Consulting
On-call engagement maintained concurrently with full-time positions above.
Sr. Analyst — Data Analytics & Reporting @ Rue21
Oct 2020 — May 2024 · RemoteFreelance
  • Intermittent engagements: system upgrades, SQL reporting, data quality audits, conversion planning
Interactive Work Samples
Representative demonstrations of data analytics, migration QA, SQL proficiency, and compensation analysis capabilities. All data is fictional and for demonstration only.
📊 Workforce Analytics
🔄 Migration QA
🔍 SQL Data Quality
💰 Comp & Benefits
Workforce Analytics Dashboard
Enterprise HR analytics covering headcount trends, turnover analysis, compensation distribution, and workforce planning KPIs for a mid-size organization (~2,400 employees).
Scenario

Leadership requested a quarterly workforce analytics dashboard to replace ad-hoc reporting. Built using Workday composite reports, calculated fields, and Power BI visualizations. Designed to enable executive decision-making on retention strategy, compensation planning, and DEI initiatives.

Total Headcount
2,412
▲ 3.2% vs. prior quarter
Voluntary Turnover Rate
14.8%
▲ 2.1% vs. target (12.7%)
Avg. Time to Fill
38 days
— On target (35-40 day range)
Internal Mobility Rate
11.4%
▲ 1.8% vs. prior quarter

Voluntary Turnover by Department

Retail Ops
22.4%
Customer Svc
18.1%
Warehouse
15.2%
Marketing
10.3%
Engineering
8.1%
Finance
5.4%
Legal
3.6%

Headcount Distribution by Tenure

2,412
Total
0–1 years: 30% (724)
1–3 years: 24% (579)
3–5 years: 20% (482)
5–10 years: 13% (314)
10+ years: 13% (313)
Insight & Recommendation

Retail Ops and Customer Service account for 62% of total voluntary turnover. Combined with the 30% of workforce in the 0–1 year tenure band, this suggests onboarding experience and early-career retention programs should be the primary focus. Recommended: exit interview analysis by department, 90-day pulse survey implementation, and compensation benchmarking for high-turnover roles.

Data Migration QA Framework
End-to-end quality assurance framework for validating data integrity during an enterprise ERP migration (UKG → Workday). Covers pre-migration profiling, transformation validation, reconciliation controls, and go-live readiness criteria.
Scenario

Migrating ~500 employees from UKG Pro to Workday HCM across Core HR, Payroll, Benefits, and Time Tracking modules. Framework ensures zero data loss, referential integrity, and regulatory compliance through a 5-layer validation approach aligned to SDLC phases.

5-Layer Validation Framework

LayerValidation TypeMethodExit CriteriaStatus
L1Record Count ReconciliationSource vs. Target row counts by entity100% match✓ Pass
L2Financial ReconciliationAggregate salary, benefits, tax totalsVariance < 0.01%✓ Pass
L3Hash Total ValidationChecksum comparison on critical fields100% match✓ Pass
L4Referential IntegrityFK relationships across modulesZero orphaned records⚠ 3 items
L5Business Rule ValidationComp plans, benefit eligibility, org hierarchy100% compliance✓ Pass

Module Reconciliation Summary

100%
Core HCM Records
99.98%
Payroll Accuracy
100%
Benefit Elections
99.4%
Time Tracking
100%
Org Hierarchy
100%
Security Roles

Testing Phase Progress

Unit Testing
Complete
System Integration (SIT)
Complete
User Acceptance (UAT)
85%
Parallel Payroll
60%
Regression Testing
30%
Open Items

3 orphaned time-off balance records identified in L4 referential integrity check. Root cause: employees terminated in UKG during extraction window. Resolution: manual reconciliation with HR Operations, targeted for UAT Cycle 3. Does not block parallel payroll testing.

SQL Data Quality Audit
Hands-on data profiling and quality validation using SQL queries to identify duplicates, null analysis, format inconsistencies, and referential integrity issues in employee master data.
Scenario

Pre-migration data quality audit of 4,200 employee records in a legacy HRIS system. Objective: profile data issues, quantify severity, and deliver a cleansed dataset ready for ERP migration. All queries written in SQL Server.

1. Duplicate Employee Detection

duplicate_detection.sql
-- Identify potential duplicate employees by name + DOB match
SELECT
    e1.employee_id       AS original_id,
    e2.employee_id       AS duplicate_id,
    e1.first_name, e1.last_name, e1.date_of_birth,
    e1.hire_date         AS original_hire,
    e2.hire_date         AS duplicate_hire,
    e1.status            AS original_status,
    e2.status            AS duplicate_status
FROM employees e1
JOIN employees e2
    ON  UPPER(e1.first_name) = UPPER(e2.first_name)
    AND UPPER(e1.last_name) = UPPER(e2.last_name)
    AND e1.date_of_birth = e2.date_of_birth
    AND e1.employee_id < e2.employee_id
ORDER BY e1.last_name, e1.first_name;

Result: 23 duplicate pairs identified. 18 were rehires with separate employee IDs (consolidated). 5 were true data entry duplicates (merged and archived).

2. Critical Field Null Analysis

null_analysis.sql
-- Profile null/blank values in migration-critical fields
SELECT
    'SSN'            AS field_name,
    COUNT(*)          AS total_records,
    SUM(CASE WHEN ssn IS NULL OR ssn = '' THEN 1 ELSE 0 END) AS null_count,
    CAST(SUM(CASE WHEN ssn IS NULL OR ssn = ''
        THEN 1.0 ELSE 0 END) / COUNT(*) * 100
        AS DECIMAL(5,2)) AS null_pct
FROM employees
WHERE status = 'Active'

UNION ALL

SELECT 'Work Email', COUNT(*),
    SUM(CASE WHEN work_email IS NULL OR work_email = '' THEN 1 ELSE 0 END),
    CAST(SUM(CASE WHEN work_email IS NULL OR work_email = ''
        THEN 1.0 ELSE 0 END) / COUNT(*) * 100
        AS DECIMAL(5,2))
FROM employees WHERE status = 'Active'
ORDER BY null_pct DESC;
FieldTotal RecordsNull/BlankNull %Severity
Emergency Contact4,2003127.43%HIGH
Manager ID4,200280.67%HIGH
Work Email4,200140.33%MEDIUM
SSN4,20030.07%CRITICAL
Cost Center4,200892.12%MEDIUM
Job Title4,20000.00%CLEAN

3. Data Normalization: Before & After

✗ Before Cleansing
FieldRaw Value
Phone(555) 123-4567
Phone555.123.4567
Phone5551234567
StateNew Jersey
StateNJ
StateN.J.
DeptMktg
DeptMARKETING
DeptMarketing Dept
✓ After Normalization
FieldStandardized
Phone(555) 123-4567
Phone(555) 123-4567
Phone(555) 123-4567
StateNJ
StateNJ
StateNJ
DeptMarketing
DeptMarketing
DeptMarketing
Post-Cleansing Data Quality Score

After profiling, normalization, and remediation: overall data quality score improved from 76.3% to 98.7%, exceeding the 95% go-live threshold. 3 SSN records escalated to HR Operations for manual resolution.

Compensation & Benefits Analysis
Comprehensive compensation benchmarking and benefits cost analysis for annual planning cycle, including pay equity review, salary band utilization, and benefits enrollment trends.
Scenario

Partnered with Total Rewards and Finance to deliver data-driven compensation analysis for the annual planning cycle. Analyzed salary band positioning, compa-ratio distribution, benefits cost trends, and pay equity metrics using SQL, Workday reports, and Power BI.

Median Compa-Ratio
0.97
Target range: 0.95 – 1.05
Total Benefits Cost / EE
$14,280
▲ 6.2% YoY increase
Below Range (Compa < 0.85)
8.3%
142 employees flagged
Benefits Enrollment Rate
94.1%
▲ 2.4% vs. prior year

Compa-Ratio Distribution by Job Level

Executive
1.08
Sr. Manager
1.01
Manager
0.98
Sr. Individual
0.95
Individual
0.91
Entry Level
0.84

Benefits Cost Breakdown (Annual per Employee)

Benefit CategoryEmployer CostEmployee CostTotal% of Total CompYoY Change
Medical$8,640$3,120$11,76014.2%+7.8%
Dental$720$240$9601.2%+2.1%
Vision$180$60$2400.3%+0.5%
401(k) Match$3,420$3,4204.1%0%
Life/AD&D$480$120$6000.7%+1.0%
Total$13,440$3,540$16,98020.5%+6.2%

Pay Equity Snapshot

$0.98
Gender Pay Ratio (W:M)
$0.94
Ethnicity Pay Ratio
92%
Within Salary Band
Recommendations

Entry-level compa-ratio of 0.84 indicates market lag — recommended 5–7% targeted adjustment for retention-critical roles. Medical cost increase of 7.8% YoY warrants plan design review with broker for next renewal. Ethnicity pay ratio of $0.94 flagged for deeper regression analysis controlling for tenure, level, and geography.

Credentials
Industry-recognized certifications with active pursuit of cybersecurity credentials.
Workday Core HCM
Workday
📐
Advanced Reporting
Composite / Matrix
🔗
Integration Specialist
Workday
📊
Data Analytics
Certified
🔒
CompTIA Security+
CompTIA
In Progress